SMARTboard Troubleshooting

View the slideshow below for projection issues.

For Interactivity Issues, please select the model that is installed in your classroom. The model number is located on the same sticker as the NEISD tag number on the bottom right corner of your board. Prior to trying any of these solutions, make sure ALL components are plugged in correctly and you have updated the SMART Notebook software (version 15.2) from the Software Center and restarted your machine.

Model SB680 with Epson Projector 

Model SBM685 with SMART Projector 

Model SB480 With Epson Projector 


If none of the above work, please submit a help desk ticket. The main category is Smartboard and sub category is either Smartboard or Smart Projector Combo.

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